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Saying No to a Client
Sometimes saying no is the best thing you can do for your client, for yourself, your career and your company -especially if you own it. Sometimes you’re just saying no to a project, sometimes ...
Building healthy products: from Output to Outcome
Output over outcome is one of the principles of Lean UX. But it is also a great principle that product managers or anyone who's responsible for a product, like product owners and startup founders ...
Kano model, product design and startups: a powerful combination
As a product manager, the Kano model was an a-ha moment for me. It gave a name and a framework to a lot of the conversations around product design and features I’ve had all ...
Getting ready to design
This post is not about design. Is about getting ready to design. Three times in the same week I was asked by three different clients to generate ideas for new features, to solve a ...
