AI strategy map
Leer la versión en Español aquí
With the boom of artificial intelligence that we are experiencing (and suffering), in most companies there is a mandate to “start using AI.” Nobody really knows how …
How to identify relevant metrics with the “Questions first” approach
A common mistake when trying to identify the relevant metrics to assess the performance of a product or a design is starting by asking “Which metrics should we use?” …
The Full Loop Analytics Framework
Part of my work in helping companies improve their products and services naturally involves working with metrics.
A few months ago, I was collaborating with a client who was the Head of Design at a …
Insights template
In my Product Design course one of the things that I emphasize the most is how to turn design into value for the business. And we go through …
The Minicanvas
In my Design Thinking, Product Innovation/Strategy and User Centered Product Design workshops, the first activity of the day is to fill out the canvas in order to lay …